Q&A

We will introduce the main questions in a Q&A format.

~Before arrival~

Q: Regarding preparations in advance

A: Please prepare only the ingredients, firewood, charcoal, and fire starter. Other general items are included. For specific equipment, please see the bottom of each facility page. (Salt, pepper, soy sauce, and oil are provided as seasonings. Wrap, aluminum foil, and kitchen paper are not provided.)

If you are a beginner, I think it will be easier to start a fire if you use thinner firewood or coniferous wood.

Q: About check-in and check-out

A: Both are self-service. Please enter and leave the room at any time between check-in and check-out times.

There is a key box at the entrance. The key box number will be sent to you via message or email on the site immediately after your reservation (for sites that require separate payment, such as our website or ACO, immediately after payment). Please take out the key and enter the room. Please close the door when checking out and return the key to the key box.

⇒Click here for self check-in video

Q: About the location

A: Please refer to the link below.

・Outdoor private villa Kitakaruizawa I

・Outdoor private villa Kita Karuizawa II

・Gachinko BBQ Lodge Kita Karuizawa

Q: About recommended spots in the surrounding area

A: Please refer to the nearby recommended spots page.

*If you want to buy things around the facility, ※① Vegetables and charcoal at Kubo Farm Direct Sales Shop, ② Meat at Asama Meat We recommend buying a fire starter (charcoal is also available), and (3) firewood at Yawara 2051 Direct Sales Office (charcoal is also available) (Kubo Farm Direct Sales Office is closed on Wednesdays, and Asama Meat is closed on the 1st, 3rd, and 5th Wednesdays of the month). So please be careful) If there is something you can't get, just go to Wholesale Center Sanei or Komeri Hard & Green Tsumagoi store and you can get most of it

Q: I want to know the road surface conditions (winter)
A: Please refer to the following
・Live video of Kita-Karuizawa intersection (about 15 minutes by car from the facility)
・Weather forecast around the facility
From December to March, we recommend wearing studless tires or carrying tire chains.

Q: About nearby ski resorts

A: Google Maps has compiled a list of 6 ski resorts that can be reached within 30 to 40 minutes by car from the facility. Please refer to it

Q: About bedding

A: If 7 people are using Outdoor Private Villa Kita-Karuizawa I , only one person should use the sofa bed in the living room.

～After arrival～

Q: How should I dispose of garbage?

A: We have garbage bags installed. Please separate cans, bottles, and other two types and leave them at the entrance, etc. (We will clean up the firewood, charcoal, and ashes, so please leave them on the fire pit.)

Q: I want to brighten up my garden.

A: There is a light switch for the wooden deck on the wall next to the window in the living room, so please use it.

Q: I don't know how to light charcoal or firewood or how to use a tent sauna.

A: Please refer to the video from the link below.

・How to light charcoal

・How to light firewood

・How to use the tent sauna (for outdoor private villas only)

・How to use the smoky grill (Gachinko BBQ Lodge Kita Karuizawa only)

Q: I want to use Wifi

A: Please enter the Wifi ID and password below. If wifi is not detected, the router is most likely unplugged. Please check the power outlet of your router.

・Outdoor Private Villa Kita Karuizawa I ⇒ Wifi ID: 40B89ABB64C9-5G, PASS: 2215082602105 (Router is next to the TV)

・Outdoor private villa Kita Karuizawa II ⇒ Wifi ID: aterm-53208c-a, PASS: 5382eedf74f5d (router is behind the sofa)

・Gachinko BBQ Lodge Kita Karuizawa ⇒ Wifi ID: rs500k-702195-1, PASS: 4286fc3cc48ea (The router is behind the shelf under the TV)

Q: What board games would you recommend for beginners?

A: The rules are introduced in the recommended board game introduction video. Please take a look if you like

Q: The drum bath does not heat up.(Outdoor private villa only)

A: It takes about 1.5 to 2 hours to boil, depending on the amount of water and heat.

Q: I don't know how to use the projector.(Outdoor private villa only)
A: Please watch the video on how to use the projector. If the projector gets wet, it will quickly break. Please do not get it wet. If you use it outside, please place it on the black stand near the board game.

Q: I want to smoke.

A: We apologize for the inconvenience, but smoking is prohibited indoors. It would be helpful if you could smoke in the garden.

Q: Regarding other than the above

A: Please feel free to contact the administrator (080-3737-7765, chiaki.hirakawa01@gmail.com)